Meeting FirstPort representatives in Parliament | Cwrdd â chynrychiolwyr FirstPort yn y Senedd
In my capacity as constituency MP for Cardiff South and Penarth, I met with senior representatives from FirstPort, including the CEO - and alongside a number of other MPs, raised concerns on behalf of our constituents living in leasehold blocks that they manage. We shared significant concerns raised by our constituents, including FirstPort's service charges, insufficient flexibility, and poor customer service offered to many customers.
FirstPort stated that they are investing in significant improvements to address these concerns and offered to look into a number of cases - but I made clear that I am still hearing from constituents with major concerns.
Despite not being able to speak in the Chamber as I used to since becoming a Minister, I have continued to use my voice as local MP to raise a wide range of concerns on behalf of leaseholders in recent months in direct meetings - with developers, management agents and the UK and Welsh Government amongst others - and I continue to work with local Councillors and others on these crucially important issues.
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Yn rhinwedd fy swydd fel AS Etholaeth De Caerdydd a Phenarth, cefais gyfarfod â chynrychiolwyr o gwmni FirtPort, gan gynnwys eu Prif Weithredwr - fe wnes i, a nifer o ASau eraill, fynegi pryderon ar ran yr etholwyr sy’n byw yn y blociau prydles maen nhw’n eu rheoli. Fe wnaethom rannu pryderon sylweddol ein hetholwyr, gan gynnwys tâl gwasanaeth FirstPort, eu diffyg hyblygrwydd, a’r gwasanaeth cwsmeriaid sâl y mae nifer o’u cwsmeriaid wedi ei brofi.
Dywedodd FirstPort eu bod wrthi’n buddsoddi’n helaeth er mwyn gwneud gwelliannau i fynd i'r afael â'r pryderon hyn, ac fe wnaethant gynnig cynnal ymchwiliad pellach i nifer o achosion - nodais yn glir fy mod i’n parhau i dderbyn cwynion a phryderon sylweddol gan fy etholwyr.
Ers cael fy ngwneud yn Weinidog, nid wyf i’n cael cymaint o gyfle ag o’r blaen i siarad yn y siambr, ond yn y misoedd diwethaf rwyf i wedi parhau i ddefnyddio fy llais fel AS lleol i drafod amrywiaeth o bryderon ar ran lesddeiliaid mewn cyfarfodydd penodol gyda datblygwyr, asiantaethau rheoli, Llywodraeth y Deyrnas Unedig, Llywodraeth Cymru, ac eraill. Rwyf i’n dal i weithio gyda chynghorwyr lleol, ac unigolion eraill, er mwyn mynd i'r afael â’r materion pwysig hyn.